Terms & Conditions
For Premium Tickets Club
Welcome to Premium Tickets Club. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, hospitality packages, concierge services, ticket sales, and related offerings.
By accessing our website or purchasing from us, you agree to be legally bound by these Terms. If you do not agree, please do not use our services.
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1. Company Information
Premium Tickets Club is a premium ticketing and concierge service specializing in access to global sports events, concerts, entertainment experiences, VIP hospitality packages, luxury travel arrangements, and related services.
Throughout these Terms:
* “Company,” “we,” “our,” or “us” refers to Premium Tickets Club.
* “Client,” “customer,” “user,” or “you” refers to any person or entity using our services.
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2. Eligibility
By using our services, you confirm that:
* You are at least 18 years old;
* You have the legal capacity to enter into binding agreements;
* All information you provide is accurate and complete;
* You will use our services lawfully and in accordance with these Terms.
We reserve the right to refuse service to anyone at our sole discretion.
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3. Nature of Services
We act as:
* A ticket reseller;
* A sourcing agent;
* A concierge service provider;
* A hospitality and event access facilitator.
Tickets may originate from:
* Official partners;
* Licensed brokers;
* Season ticket holders;
* Hospitality providers;
* Third-party suppliers.
Availability is not guaranteed until full payment has been received and confirmation has been issued by us.
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4. Pricing & Currency
All prices displayed or quoted:
* May be shown in different currencies;
* Are subject to exchange rate fluctuations;
* May exclude taxes, bank fees, transfer fees, service fees, delivery fees, or local charges unless otherwise stated.
Prices are subject to change without notice until payment has been completed.
Once payment is made and confirmed, pricing becomes fixed for that transaction.
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5. Payments
We may accept payment through:
* Bank transfer;
* Credit card;
* Debit card;
* Wise;
* Cryptocurrency (where permitted);
* Other approved payment methods.
By submitting payment, you authorize us to charge the agreed amount.
You agree that:
* Payments may require identity verification;
* Anti-fraud checks may be conducted;
* We may request supporting documentation before fulfilling an order.
Failure to complete verification may result in cancellation.
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6. Ticket Delivery
Delivery methods may include:
* Mobile transfer;
* PDF e-ticket;
* Digital wallet transfer;
* Courier delivery;
* Venue pickup;
* Hospitality check-in.
Delivery timing may vary depending on:
* Event organizer release schedules;
* Supplier timelines;
* Venue policies;
* Security procedures.
Some tickets may only become available shortly before the event date.
We are not liable for delays caused by:
* Venues;
* Event organizers;
* Ticket issuers;
* Courier services;
* Third-party suppliers.
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7. No Refund Policy
Unless explicitly stated otherwise in writing:
* All sales are final;
* No refunds;
* No cancellations;
* No exchanges.
This includes:
* Schedule changes;
* Seat changes;
* Artist or team lineup changes;
* Partial event modifications;
* Personal circumstances;
* Travel disruptions;
* Visa issues;
* Weather conditions.
Clients are responsible for reviewing all event details before purchasing.
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8. Event Changes & Cancellations
Events may be:
* Postponed;
* Rescheduled;
* Relocated;
* Cancelled.
In such cases, resolutions are subject solely to the policies of:
* The event organizer;
* The venue;
* The official ticket issuer;
* The supplier.
If compensation, credit, or replacement tickets are provided to us, we may pass them to the client at our discretion and subject to supplier approval.
We do not guarantee refunds for cancelled or rescheduled events unless funds are recovered from the supplier.
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9. Seating & Hospitality
Seat locations may vary depending on availability.
Unless specifically guaranteed in writing:
* Exact row numbers are not guaranteed;
* Adjacent seating is not guaranteed;
* Hospitality inclusions may change;
* Venue benefits may vary.
We reserve the right to provide comparable or upgraded alternatives where necessary.
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10. Client Responsibilities
You are responsible for:
* Reviewing event details carefully;
* Ensuring the accuracy of your personal information;
* Checking venue entry requirements;
* Obtaining valid travel documents and visas;
* Arriving on time;
* Complying with venue rules and local laws.
Failure to comply may result in denied entry without refund.
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11. Prohibited Conduct
You agree not to:
* Resell tickets unlawfully;
* Use our services fraudulently;
* Engage in chargeback abuse;
* Use false identities or stolen payment methods;
* Interfere with website functionality;
* Copy or misuse our branding or intellectual property.
We reserve the right to terminate access and pursue legal remedies where necessary.
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12. Fraud Prevention & Chargebacks
We take fraud seriously.
If a client initiates:
* Fraudulent disputes;
* Unjustified chargebacks;
* Payment reversals;
* False claims,
we reserve the right to:
* Suspend services;
* Cancel future orders;
* Provide supporting evidence to banks and payment processors;
* Pursue debt recovery and legal action.
Clients remain liable for all legitimate charges and associated recovery costs.
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13. Intellectual Property
All website content, including:
* Logos;
* Branding;
* Text;
* Graphics;
* Designs;
* Images;
* Marketing materials;
remain the exclusive property of Premium Tickets Club unless otherwise stated.
Unauthorized use, reproduction, or distribution is prohibited.
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14. Website Use
You agree not to:
* Attempt unauthorized access;
* Upload malicious software;
* Disrupt servers or systems;
* Scrape or copy website data;
* Use automated bots without permission.
We may restrict or terminate access at any time.
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15. Third-Party Services
Our services may involve third parties including:
* Venues;
* Airlines;
* Hotels;
* Hospitality providers;
* Courier companies;
* Payment processors.
We are not responsible for:
* Third-party failures;
* Service interruptions;
* Errors;
* Delays;
* Insolvency;
* Acts or omissions of external providers.
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16. Limitation of Liability
To the maximum extent permitted by law:
Premium Tickets Club shall not be liable for:
* Indirect damages;
* Consequential losses;
* Lost profits;
* Travel costs;
* Accommodation expenses;
* Emotional distress;
* Missed events;
* Third-party conduct.
Our total liability shall never exceed the amount paid directly to us for the affected transaction.
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17. Force Majeure
We are not liable for delays or failures caused by events beyond our control, including:
* Natural disasters;
* Pandemics;
* Government actions;
* Strikes;
* Terrorism;
* War;
* Venue restrictions;
* Technology failures;
* Transportation disruptions.
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18. Privacy
Your use of our services is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of personal information necessary for:
* Order fulfillment;
* Customer support;
* Fraud prevention;
* Legal compliance.
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19. Communications
By contacting us or placing an order, you consent to receiving communications via:
* Email;
* Phone;
* SMS;
* WhatsApp;
* Other messaging platforms.
These communications may include:
* Order updates;
* Delivery notices;
* Payment requests;
* Service announcements.
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20. Governing Law
These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which the Company operates, without regard to conflict of law principles.
Any disputes shall first be attempted to be resolved through good-faith negotiation before legal proceedings are initiated.
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21. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain fully effective.
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22. Amendments
We reserve the right to modify these Terms at any time without prior notice.
Updated versions become effective immediately upon publication on our website.
Continued use of our services constitutes acceptance of the updated Terms.
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23. Contact Information
For questions regarding these Terms & Conditions, please contact:
**Premium Tickets Club**
Email: info@premiumticketsclub.com
Phone: +66991118443
Website: https://premiumticketsclub.com/
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24. Acceptance of Terms
By accessing our website, communicating with us, or purchasing any service from Premium Tickets Club, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.
