Privacy Policy
For Premium Tickets Club
Premium Tickets Club (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you:
* Visit our website;
* Contact us;
* Purchase tickets or services;
* Use our concierge or hospitality services;
* Interact with us through email, phone, WhatsApp, social media, or other communication channels.
By using our services, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We may collect the following types of personal information:
## Personal Identification Information
* Full name
* Email address
* Phone number
* Billing address
* Shipping address
* Passport details (where required for travel or hospitality services)
* Date of birth (where necessary)
## Payment Information
* Payment method details
* Transaction history
* Billing information
**Important:**
We do not store full credit card information on our servers unless specifically stated through a secure payment provider.
## Order & Service Information
* Ticket purchases
* Event preferences
* Hospitality bookings
* Travel arrangements
* Customer support communications
## Technical Information
When you use our website, we may automatically collect:
* IP address
* Browser type
* Device information
* Operating system
* Website usage data
* Cookies and tracking information
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2. How We Use Your Information
We may use your information to:
* Process orders and payments;
* Deliver tickets and services;
* Verify identity and prevent fraud;
* Provide customer support;
* Send booking confirmations and updates;
* Improve our website and services;
* Communicate marketing offers and promotions;
* Comply with legal obligations;
* Protect our business rights and security.
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3. Marketing Communications
By contacting us or using our services, you may receive:
* Promotional emails;
* Event announcements;
* VIP offers;
* Hospitality opportunities;
* Service updates.
You may unsubscribe from marketing communications at any time by:
* Clicking the unsubscribe link;
* Contacting us directly.
Please note that transactional communications related to your purchases may still be sent.
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4. Sharing of Information
We may share your information with trusted third parties where necessary, including:
* Ticket suppliers;
* Hospitality providers;
* Venues;
* Hotels;
* Courier services;
* Payment processors;
* Fraud prevention agencies;
* Legal authorities where required by law.
We do not sell your personal information to third parties.
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5. International Data Transfers
Because we operate internationally and work with global event partners, your information may be transferred to and processed in countries outside your own jurisdiction.
By using our services, you consent to such transfers where necessary for service fulfillment.
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6. Data Security
We implement commercially reasonable security measures designed to protect your information from:
* Unauthorized access;
* Loss;
* Misuse;
* Alteration;
* Disclosure.
However, no online platform or transmission method can be guaranteed 100% secure.
You use our services at your own risk.
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7. Data Retention
We retain personal information only for as long as necessary to:
* Fulfill our services;
* Comply with legal obligations;
* Resolve disputes;
* Enforce agreements;
* Maintain business records.
We may securely delete or anonymize information when it is no longer required.
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8. Cookies & Tracking Technologies
Our website may use:
* Cookies;
* Analytics tools;
* Pixels;
* Tracking technologies.
These technologies help us:
* Improve website performance;
* Understand visitor behavior;
* Personalize user experiences;
* Deliver relevant advertising.
You may disable cookies through your browser settings, although some website features may not function properly.
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9. Third-Party Websites
Our website may contain links to external websites or services operated by third parties.
We are not responsible for:
* Their privacy practices;
* Content;
* Security;
* Policies.
Users should review third-party privacy policies independently.
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10. Your Rights
Depending on your jurisdiction, you may have the right to:
* Access your personal information;
* Correct inaccurate information;
* Request deletion of your information;
* Restrict certain processing activities;
* Withdraw consent;
* Request data portability;
* Object to marketing communications.
Requests may be subject to identity verification and applicable legal limitations.
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11. Children’s Privacy
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from minors.
If we become aware that information from a minor has been collected unintentionally, we may delete it.
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12. Fraud Prevention & Legal Compliance
We may use personal information to:
* Detect fraud;
* Verify transactions;
* Prevent unauthorized activity;
* Enforce our Terms & Conditions;
* Cooperate with law enforcement and regulatory authorities where legally required.
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13. Business Transfers
If Premium Tickets Club undergoes:
* A merger;
* Acquisition;
* Asset sale;
* Corporate restructuring,
your information may be transferred as part of the business transaction.
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14. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Updated versions become effective immediately upon posting on our website.
Your continued use of our services after updates constitutes acceptance of the revised policy.
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15. Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact:
**Premium Tickets Club**
Email: info@premiumticketsclub.com
Phone: +66991118443
Website: https://premiumticketsclub.com/
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16. Consent
By accessing our website, contacting us, or purchasing services from Premium Tickets Club, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
